Why do I need to verify my order?
Due to FDA regulations we need to verify your age before we can ship out your order. Please submit your verification here: https://goo.gl/forms/iDqU9ftfqpBCEQmW2
When will my order be shipped?
Orders are normally processed between 2-3 business days. We will update your account with a tracking number once it's been processed. Please note any items that are on pre-order status may delay your order.
How do I cancel my order?
Please fill out this form: https://goo.gl/forms/OTKIONkYEb42s5uj2
My PHIX won't charge or doesn't work?
Tips on using your PHIX: https://www.majorleaguevapers.com/blog/instruction-on-how-to-use-your-phix-vapor/
We have a 90 day warranty with proof of purchase: https://www.majorleaguevapers.com/blog/phix-warranty/
My card was charged but I didn't get a receipt or order #?
If you did not get an order number or email receipt this means your order was not approved. Your credit card was declined and it's a pending charge that will credit back to your account within 3-5 business days depending on your credit card company.
How do I place a wholesale order?
Follow the instruction on the site under Wholesale. If you have any questions please contact us at firstname.lastname@example.org.
For any other questions we'll get back to you as soon as we can.
Thanks in advance!